Quality Assurance Engineer - South Bank, QLD
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QA Engineer at Flight Centre Travel Group in South Bank, Brisbane (hybrid), leading end-to-end website testing for the FCB Delivery team. The role builds test plans and automated frameworks (Cypress, Playwright, Jest, Postman), embeds quality gates into CI/CD (GitHub Actions), and mentors developers on quality practices using JavaScript/TypeScript.
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
The Quality Assurance Engineer will play a critical role in driving product excellence by leading testing initiatives, improving engineering efficiency, and helping teams proactively manage risk. You'll work closely with product, engineering, and business stakeholders to build quality into every stage of development while championing automation and continuous improvement.
You will join the FCB Delivery team within the Leisure Travel pillar, where you'll implement and maintain the end-to-end website testing framework to proactively identify and mitigate issues. Your responsibilities will also include supporting the wider team with: conducting peer reviews with developers, working with the Technical Lead to define test cases during project discovery, partnering with the Delivery Lead on sprint planning and UAT sign-offs for production releases, among other duties as required.
Day to day:
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Lead quality engineering initiatives through the creation of test plans, test cases, acceptance criteria, and automated testing solutions to ensure high-quality software delivery
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Develop, maintain, and enhance automated test frameworks and CI/CD quality controls that support reliable and efficient product releases
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Drive quality as a shared responsibility across the team by embedding testing and quality practices throughout the software development lifecycle
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Partner with Product Managers, Engineers, Business Analysts, and other stakeholders to identify risks, solve quality challenges, and improve engineering efficiency
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Coach and mentor developers and team members on quality engineering, test automation, and continuous improvement best practices
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Deliver quality reporting, dashboards, and automation initiatives while identifying and addressing process limitations to improve transparency and outcomes
You'll be perfect for the role if you have:
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3+ years' experience planning, coordinating, and reporting on software testing efforts across projects, with strong experience in application, integration, API, and end-to-end testing
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Hands-on experience with test automation tools and frameworks including Cypress, Playwright, Jest, Postman, BrowserStack, or similar technologies
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A solid understanding of agile team practices and sprint events, and how quality fits into each of them
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A self-organised, self-motivated approach: you can pick up ambiguous quality problems, decide where the risk actually sits and drive the work without being directed
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Strong programming skills in JavaScript and TypeScript, with experience developing and maintaining automated test solutions
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Experience implementing automated testing, quality gates, and continuous testing practices within CI/CD pipelines, including GitHub Actions
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Relevant degree-equivalent education, training, or demonstrated expertise in Quality Assurance. Experience with AWS, performance testing, observability tools (Splunk/New Relic), ISTQB certification, and the Quality Assistance model will be highly regarded.
What you will enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
🧑💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
♀️Women in Leisure technology group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Irreverence. Ownership. Egalitarianism.
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