Quality Assurance Lead
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Job Summary:**
We are seeking an experienced and detail-oriented Quality Assurance Lead to oversee and enhance the quality of software products and services at CTBC Bank. This role involves leading a QA team, defining testing strategies, and ensuring the delivery of high-quality, reliable, and secure banking solutions.
Job Responsibilities:**
* Lead and mentor a team of QA engineers, fostering a culture of quality, collaboration, and continuous improvement.
* Develop, implement, and maintain comprehensive QA strategies, test plans, and test cases for banking applications and systems.
* Oversee the execution of various types of testing, including functional, regression, performance, security, and user acceptance testing (UAT).
* Collaborate closely with development teams, product managers, and business analysts to understand requirements and ensure testability.
* Identify, document, prioritize, and track defects, working with development to ensure timely resolution.
* Establish and report on key quality metrics and KPIs to measure and monitor the effectiveness of the QA process.
* Stay up-to-date with industry best practices, emerging technologies, and new testing methodologies.
* Drive continuous improvement initiatives within the QA team and across the development lifecycle.
* Ensure compliance with regulatory requirements and internal quality standards.
* Participate in release planning and readiness activities.
Job Qualifications:**
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Minimum of 7 years of experience in software quality assurance, with at least 3 years in a leadership or lead role.
* Proven experience in testing financial applications or systems, preferably within the banking industry.
* Strong understanding of software development lifecycle (SDLC) and various testing methodologies (Agile, Waterfall).
* Expertise in designing, developing, and executing comprehensive test plans and test cases.
* Experience with test automation tools and frameworks (e.g., Selenium, Playwright, Cypress).
* Proficiency in using defect tracking and test management tools (e.g., JIRA, Azure DevOps).
* Solid understanding of database concepts and SQL for data validation.
* Excellent analytical, problem-solving, and communication skills.
* Ability to work effectively in a fast-paced, dynamic environment.
* Certifications in quality assurance (e.g., ISTQB) are a plus.