Quality Assurance Lead

Open 26d

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

This role is an in‑office position based at our 277 Front Street West office location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

I&IT ONLY: Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Information Technology, led by our Chief Information Officer.

If you enjoy technology and innovation, value diversity, appreciate work/balance and are looking for an opportunity to make a better world via public service, Metrolinx would like to hear from you!

We are seeking a Quality Assurance Test Lead to implement and manage scalable, high-performing test automation and quality assurance strategies across enterprise systems. This role supports critical platforms within Transit Operations and enterprise technology portfolios by ensuring real-time interoperability, API functionality, and cloud-based integrations meet the highest standards of reliability, performance and quality control. By establishing strong QA practices, this position promotes disciplined delivery, accelerates program execution, and helps maintain a modern, resilient platform that supports long-term transit modernization. The ideal candidate brings strong quality testing leadership, hands-on testing expertise, and the ability to translate technical specifications into robust quality assurance solutions.

What will I be doing?

Lead end-to-end testing strategies for complex, cloud-based enterprise integrations.
Integrate automated test frameworks directly into CI/CD pipelines and Microsoft Azure.
Develop and run automated test scripts and execute standard manual test cases.
Establish robust test automation frameworks for APIs and real-time data streams.
Prepare test strategies, test plans, test cases, and success criteria for system interoperability.
Collaborate with developers, product managers, business analysts, and transit operations teams to analyze requirements and identify quality risks early.
Establish quality metrics and maintain live defect-tracking dashboards in Jira, Zephyr, and Azure.
Direct root-cause analysis discussions for test failures and critical production defects.
Align testing activities with Agile development sprints and release schedules

What Skills and Qualifications Do I Need?

Education & Experience

Degree in Business, Engineering, Information Systems, Computer Science or a related discipline, or an equivalent combination of education, training, and experience.
Demonstrated experience in the field of IT quality assurance.

Technical Skills

Hands-on mastery of JMeter, Playwright, and Azure Load Testing.
Extensive experience testing REST and SOAP APIs using tools like Postman and SoapUI.
Advanced experience writing SQL queries to validate data integrity in SQL Server, Oracle, and PostgreSQL databases.
Proficiency in Java, JavaScript, Python, or C# (.NET).
Deep knowledge of troubleshooting tests and application failures in Azure Application Insights.
Knowledge of DevOps and practical experience building CI/CD pipelines for test execution.
Familiarity with Agile methodologies.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

#LI-MM3

Show

Quality Assurance Lead

Executive Vice President, Legal, Regulatory Affairs and Governance

Asset Specialist

Supervisor, Bus Garage Operations

Standards Systems Specialist

Lead Risk Management - Contract up to 6 months

Analyst, Risk Management