Quality Assurance Manager

Job Description :

Key Responsibilities :

- Lead and manage the entire QA function to achieve defined KPIs of Quality Assurance and Control.

- Ensure adherence to quality control standards, manpower utilization, cost efficiency, and budget control.

- Oversee raw material qualification and ensure compliance with required specifications (e.g., PE, BOPP Plain/Perlised, Shrink PVC, High Shrink PVC, CPP, PE resin, etc.).

- Drive new product development initiatives in line with customer and organizational needs.

- Implement and maintain standard operating procedures (SOPs), including safety, health, and environmental practices.

- Promote continuous improvement initiatives to enhance process stability, product quality, and operational efficiency.

- Lead root cause analysis and corrective action for customer complaints and product non-conformance.

- Collaborate with cross-functional teams to ensure operational excellence, system implementation, and change management.

- Guide, mentor, and manage QA teams to identify opportunities for improvement and upgrade technologies.

- Ensure compliance with statutory, regulatory, and customer-specific quality standards (ISO, BRC, GMP, etc.).

- Maintain strong customer focus by investigating and solving quality-related issues proactively.

Desired Candidate Profile :

- Strong domain expertise in Flexible Packaging processes : Printing, Lamination, Slitting, and Pouching.

- Proven track record of delivering breakthrough business results through effective QA systems.

- Ability to manage large teams, implement structured processes, and ensure discipline in operations.

- Excellent problem-solving, analytical, and decision-making skills.

- Exposure to international quality standards and audit management is preferred.