QUALITY ASSURANCE MANAGER

Job Summary:

Responsible for Quality Assurance (QA), focusing on the quality system, compliance and prevention of quality issues. Manages QMS documentation, ISO/AS/medical requirements, audits, CAPA and continuous improvement.

Works closely with the QC Manager, who focuses on product inspection, defect detection and QC team management, to improve overall quality performance and department efficiency.

Responsibilities and duties

• Manage and maintain the company’s QMS, procedures and quality documentation.

• Ensure compliance with ISO 9001, AS9100, ISO13485 and customer requirements.

• Coordinate internal, customer and certification audits.

• Manage CAPA, RCA, 8D and corrective actions.

• Monitor quality performance and drive continuous improvement.

• Ensure proper document control, records and traceability.

• Work closely with Production, Engineering and QC to resolve quality issues.

• Work closely with the QC Manager to improve overall Quality Department efficiency and effectiveness.

• Support customer and supplier quality requirements.

• Drive improvements to reduce rejection, rework, scrap and customer complaints.

Qualifications/Experiences

• Diploma/Degree in Quality, Engineering, Manufacturing or related field.

• Minimum 5 years of QA/QMS experience in manufacturing or precision engineering.

• Good knowledge of ISO 9001.

• Knowledge of AS9100 and ISO 13485 is an advantage.

• Experience in medical, semiconductor or aerospace industries preferred.

• Experience in audits, CAPA, RCA and 8D.

• Good leadership, communication and problem-solving skills.

Key Focus:

• QMS

• ISO/AS/Medical Compliance

• Audits

• QA/QC Coordination

• Continuous Improvement