Quality Assurance Manager
THE INSTITUTES OF APPLIED HUMAN DYN Quality Assurance Manager
Summary
The Quality Assurance Manager at IAHD, a disability-services agency, runs the agency's quality and incident-management program: chairing the Incident Review Committee, conducting investigations to OPWDD and NYS Justice Center standards, monitoring incident reporting, maintaining the incident database, and conducting monthly POMS interviews.
Now Hiring: Quality Assurance (QA) Manager | Full-Time | Westchester County
At IAHD we are committed to positively impacting the lives of people with intellectual and developmental disabilities and their families. Our focus is to understand and respect each person's unique strengths, qualities, and dreams, finding ways to support building fulfilled lives. We believe that individuals with intellectual and developmental disabilities are able to live fulfilled lives and are committed to ensuring that people experience inclusion and integration in the communities where they live, learn, work, and have fun.
What You’ll Do
- Chair IAHD’s Incident Review Committee (IRC) and the corrective action process
- Conduct and manage investigations in accordance with OPWDD and Justice Center standards
- Support staff training on incident management, provide training to program teams on incident reporting requirements periodically during program staff meetings
- Provide oversight and monitoring of agency incident reporting
- Assign and review all investigations of reportable incidents and notable occurrences
- Act as liaison to outside monitoring agencies including OPWDD and NYS Justic Center
- Compile and prepare data for analysis for Annual Trend Report for reportable incidents, data pertaining to timeliness of investigations and initial reporting of incidents
- Maintain agency database for reportable incidents and occurrences
- Conduct POMS interviews (Personal Outcome Measures) monthly
- Become a member of the IAHD Leadership