Quality Assurance Manager - Travel BPO (Cebu City)
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Summary
Onsite QA Manager for a travel-account voice BPO operation in Cebu City, working a 24/7 schedule. The role requires 3-4 years managing QA teams, familiarity with quality methodologies like Lean Six Sigma and Kaizen, and direct client-management experience.
Position Title: QA Manager - Travel (Cebu) | Onsite
Start Date: ASAP
Support Type: Voice
Work Setup: Fully Onsite in Cebu
Shift & Rest Days: 24/7 schedule
Educational Qualification: Completed second year of college or a college graduate
Work Experience:
- 3 to 4 years of experience as a QA Manager, preferably in travel or telco voice accounts
- Familiar with quality methodologies such as Lean Six Sigma, Kaizen, etc.
- Experience in direct client management
- Limited or no experience required in retail or healthcare lines of business