Quality Assurance Nurse Hospice
Description
About Company:
Blue Summit Hospice and Palliative Care was founded based on the knowledge that great clinical care can only be achieved by a great clinical staff. Our company was started by clinicians with hands-on experience working in end-of-life care. And our goal is not only to provide the best possible care but also to be the best possible place to work.
We place as much focus on staff training and retention as we do on our patient care. And that's how it should be! End-of-life care requires a sincere commitment to meeting the unique needs of the patients and families we serve. Blue Summit has that same level of commitment to our staff.
If you are a clinical end-of-life professional or simply want more information about our services, reach out to us, and we'll be happy to explain the Blue Summit difference.
About the Role:
The Quality Assurance Nurse Hospice Regional Manager plays a critical role in overseeing and enhancing the quality of hospice care services across multiple facilities within a designated region. This position is responsible for ensuring compliance with healthcare regulations, internal policies, and industry standards to deliver compassionate, patient-centered care. The manager leads quality improvement initiatives, conducts audits, and collaborates with interdisciplinary teams to identify areas for clinical and operational enhancement. By analyzing data and patient outcomes, the role drives strategic actions that improve service delivery and patient satisfaction. Ultimately, this position ensures that hospice care programs meet the highest standards of quality and safety while supporting staff development and regulatory readiness.
Minimum Qualifications:
- Current and valid Registered Nurse (RN) license in the state(s) of practice.
- Minimum of 5 years clinical nursing experience, with at least 2 years in hospice or palliative care.
- Demonstrated experience in quality assurance, risk management, or clinical compliance within healthcare.
- Strong knowledge of hospice regulations, Medicare Conditions of Participation, and accreditation standards.
- Proven leadership skills with experience managing or coordinating multidisciplinary teams.
Preferred Qualifications:
- Bachelor of Science in Nursing (BSN) or higher degree in nursing or healthcare administration.
- Certification in Hospice and Palliative Nursing (CHPN) or Certified Professional in Healthcare Quality (CPHQ).
- Experience working in a regional or multi-site management role within hospice or home health care.
- Familiarity with electronic health records (EHR) systems and quality data analytics tools.
- Advanced training in quality improvement methodologies such as Lean, Six Sigma, or similar frameworks.
Responsibilities:
- Develop, implement, and monitor quality assurance programs and policies across regional hospice care sites.
- Conduct regular audits and assessments to ensure compliance with federal, state, and organizational standards.
- Collaborate with clinical teams to review patient care plans, identify gaps, and recommend improvements.
- Lead training and education initiatives to promote best practices in hospice care and quality standards.
- Analyze quality data and prepare detailed reports for senior leadership to inform decision-making.
- Serve as a liaison between regulatory agencies and hospice facilities during inspections and accreditation processes.
- Support staff in understanding and adhering to quality metrics and performance improvement goals.
- Facilitate root cause analyses and corrective action plans in response to quality concerns or incidents.
Skills:
The Quality Assurance Nurse Hospice Regional Manager utilizes clinical expertise and regulatory knowledge daily to evaluate and improve patient care quality. Strong analytical skills are essential for interpreting audit results and quality metrics to drive evidence-based improvements. Effective communication and leadership skills enable the manager to train staff, coordinate interdisciplinary teams, and liaise with regulatory bodies. Organizational skills are critical for managing multiple sites and ensuring consistent compliance across the region. Additionally, proficiency with healthcare technology and data management tools supports efficient monitoring and reporting of quality outcomes.