Quality Assurance Operation
Summary
Evaluates call center team operations, conducts calibration meetings, provides feedback, and creates evaluation reports using Microsoft Office/Excel.
- Evaluate Team Operation as quality assurance
- Giving Feedback
- Doing calibration meeting
- Create report result evaluation
- Experienced in Call Center (Call Center/ Collection/ QA) for 1 year
- Understand Microsoft Excel / Microsoft Office
- Excellent Communication Skill
- Minimum Diploma 3
- Max 35 years old
- Detail oriented