Quality Assurance Representative
Employment Type: Full Time
Benefits: Medical, Dental, Vision, Paid Vacation, Sick & Holidays; Company paid Life and Disability Insurance; 401k savings plan with employer matching
Voluntary Benefits: Supplemental Life Insurance, Critical Illness, Accident Coverage, & Pet Insurance
Department: Quality Assurance
Job Summary:
The position requires the candidate to have exceptional customer service skills, high mechanical aptitude, and the ability to learn how to assist in remote troubleshooting and repair of aviation fueling equipment. This position is based in Ann Arbor, Michigan and requires both inside office as well as outside hands on work. This position does require out-of-town travel of 30 to 60% with company paid expenses.
Duties/Responsibilities:
- Answering and troubleshooting Quality Assurance and Technical service calls
- Reading electrical and hydraulic schematics to diagnose refueler trucks
- Flow test refueler trucks
- Travel required (scheduled and emergency) to FBO locations, Terminals, Suppliers
- Must be able to drive and fly without restrictions
- Working outdoors when needed for extended periods of time