Quality Assurance Representative

lass="longform-text longform-text__large-format spacing-20-bottom"> Service Direct is seeking a Quality Assurance Representative to join our team. We are looking for a highly motivated individual to join our widespread asynchronous team. In this role, you will start as a part-time Quality Assurance Representative, focusing exclusively on maintaining a high quality of calls. For the right candidate, this position is designed to evolve into a full-time Quality Analyst role after approximately 6 months. As you grow into the Analyst position, your focus will shift toward data analysis, trend identification, and strategic optimization.