Quality Assurance Specialist ( $55,000 - $58,000 a year)

Salary

$55,000 - $58,000 a year

The Quality Assurance Compliance Coordinator is responsible to:

• Assure programs are in compliance with state and federal regulations and DDCN quality expectations;
• Develop and implement quality assurance procedures for all Everas programs
• Direct QA survey reviews and develop all DDCN QA review formats
• Review, Monitor and Report on agency accidents/incidents
• Develops quality improvement trainings
• Leads agency investigations
• Ensure agency compliance with policies, contracts and licensing

RESPONSIBILITIES:

• Assess, develop and implement agency-wide quality assurance and compliance programs that ensures the implementation and continued delivery of effective client programs and services;
• Assist in the development of DDCN policies and procedures;
• Assist in assessing and developing training/quality assurance/compliance needs and curriculum for staff of all levels to ensure delivery of quality services;
• Chair and coordinate CQI Committee
• Develop and coordinate QA team;
• Coordinate follow-up and maintain tracking system for Accident/Incident Reports;
• Develop and maintain training modules;
• Develop and manage agency conferences, workshops, training programs and continuing education;
• Develop and conduct/supervise outreach programs;
• Develop and implement training for outside agencies as appropriate;
• Ensure all policies and procedures are implemented in agency programs;
• Ensure that quality and professionalism of all agency programs are maintained;
• Ensure all programs operate so that they reflect DDCN's philosophy and ensure that are Core Values are being maintained;
• Develop and maintain effective communication and positive working relationships with staff;
• Adhere to all Federal, State, Local codes, rules and regulations as they pertain to licensing, certification and ongoing operation of agency programs.