Quality Assurance Specialist

GELITA USA, Inc. is seeking a qualified individual to fill the position of Quality Assurance Specialist. The Quality Assurance Specialist supports the day-to-day Quality Assurance (QA) operations to ensure compliance with company standards, customer requirements, and regulatory expectations.

Key Responsibilities:

This position is responsible for providing support to all daily Quality Assurance activities including but not limited to the following:

• Handle customer quality correspondence, including completion of customer questionnaires, documentation requests, and Letters of Guarantee.
• Maintain document control within the Consense system for GELITA USA and oversee retention of quality-related records for designated production facilities.
• Support assigned production plants with Quality Assurance activities, including non-conforming product investigations, internal and external audits, Good Manufacturing Practice (GMP) inspections, and other compliance initiatives.
• Serve as a backup for product release activities, ensuring products meet established quality standards before distribution.
• Coordinate and support the facility pest control program.
• Perform quality inspections on returned products and other materials requiring QA evaluation.
• Review production and quality records and conduct HACCP inspections for designated facilities to ensure compliance with food safety requirements.
• Coordinate and deliver annual Quality Assurance training and onboarding training for new employees.
• Provide support to the Senior QA Specialist, Audit & Compliance Specialist, and QA Manager on quality, compliance, and continuous improvement initiatives.
• Perform other duties and responsibilities as assigned.