Quality Assurance Specialist

• Quality Assurance Spec

• Call Center Environment

• Listening to inbound calls to make sure reps are saying the right things "quality" etc.

• HC NOT REQUIRED

Requirements:

• 2+ year’s Quality Assurance or related experience in call center environment

• 2+ years of Sales and/or Customer Service experience and/or Quality assurance auditing experience in a managed care or other healthcare environment may be considered in lieu of degree

• Must have excellent interpersonal skills

Hours for this Position:

Shift: Training:

• 8am- 6pm M-F, Attendance is Mandatory (approx. 6 weeks long)

Shift after training:

• Monday- Sunday: 8a-8p (shifts will vary- all candidates must be available 7 days a week after October 1st)

• They will work a 5 day work week, 8 hours per day throughout every week:

• Ex: Tuesday – Saturday 10-7p OR Wednesday-Sunday 9-6p etc

Advantages of this Opportunity:

• Competitive salary $13.00

• Fun and positive work environment

• Benefits offered Medical, Dental, Vision

Please reach out to Omar Cervantes at 407-478-0332 ext 129 if interested in the position