Quality Assurance Specialist

Key Responsibilities:

Quality Management

• Develop, implement, and maintain quality assurance programs and procedures to ensure compliance with local, state, and federal regulations

Auditing and Monitoring

• Conduct regular audits and evaluations of EMS operations, patient transport processes, and documentation to identity areas for improvement

Data Analysis

• Collect and analyze data on service quality, patient outcomes, and operational efficiency; prepare reports and make recommendations based on findings.

Training and Development:

• Design and deliver education training for emts/medics on quality assurance practices, policies, and compliance requirements.

Collaboration:

• Work closely with operational teams to promote a culture of quality, safety, and continuous improvement.

Incident Investigation:

• Lead investigations into quality-related incidents, ensuring proper documentation and corrective actions are implemented.

Regulatory Compliance:

• Stay updated on industry regulations and standards; ensure company practices align with these requirements.