Quality Assurance Specialist

• Manage and harmonize QA activities for the assigned store.
• Organize QA training for all store staff.
• Coordinate with local authorities, service providers, PM, Housekeeping, and other relevant stakeholders on general quality-related issues.
• Prepare and submit QA reports as required by the line manager.
• Monitor and ensure compliance with:
  • Cleaning and disinfection operations.
  • Pest control activities.
  • Personnel hygiene requirements.
  • Stock rotation controls.
  • Cold chain controls and temperature monitoring.
  • Product labelling requirements.
• Verify, follow up on, and conduct quality monitoring programs, including periodic sampling and sensory, quantitative, physical-chemical, and microbiological testing of purchased products, to ensure consistent product quality.
• Follow up on other quality and food safety programs, including equipment calibration, water testing, food safety and hygiene training, health examinations, and other regulatory requirements.
• Conduct random checks of incoming, stored, and displayed products to ensure compliance with relevant quality requirements and defined standards.
• Participate in periodic internal quality inspections or inspections conducted whenever necessary, such as in response to customer complaints, anomalies, requests from senior management, or requirements from authorities.
• Identify strengths and weaknesses during quality inspections and recommend corrective actions and improvement plans.

Bachelor's degree or equivalent qualification in Food Science, Food Technology, or a related field.