Quality Assurance Specialist
Industry: Logistics
Conducive Working Environment
Location: East
Responsibilities:
- Develop and implement QA procedures and standards for warehouse, transportation, and last-mile delivery activities.
- Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.
- Investigate quality issues such as mis-shipments, damages, delays, and non-conformances; lead root cause analysis and corrective action planning.
- Collaborate with warehouse, operations, and customer service teams to address quality-related concerns.
- Maintain accurate records of inspections, audits, incidents, and improvement actions.
- Monitor compliance with internal SOPs, customer requirements, and relevant regulations.
- Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows.
- Support the onboarding and training of operations teams on quality standards and procedures.
- Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and provide insights for performance improvement
Requirements:
- Relevant Diploma in Logistics or Warehouse Management
- 3 years in a 3PL environment
- Hands-on experience and knowledge in warehouse management system, warehouse operations and order processing.
- Possess leadership quality, team player, meticulous, dedicated
- Good interpersonal and communication skills; Able to perform effectively in a high-pressure environment
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09 PLUS Building Singapore 049705
+65 69509747
EA License Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz