Quality Assurance Specialist with Security Clearance

CWS seeks a Quality Assurance Specialist to ensure quality processes for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Quality Assurance Specialist ensures all NOC and WNOC processes meet quality, compliance, and performance standards defined by the CBP PWS. Duties & Responsibilities * Develop and maintain QA procedures for service delivery and releases. * Support configuration and change management audits. * Conduct reviews of performance data and…