QUALITY ASSURANCE SUPERVISOR

QUALITY ASSURANCE SUPERVISOR

Support Algood’s Core Values by incorporating them in daily behaviors and actions.

The Quality Assurance Supervisor is responsible for directing the activities of the Quality Assurance and Microbiology laboratories while assisting the QA Manager by leading or participating in various projects to improve food safety and quality.

Status:	Exempt	Department:	Quality Assurance/ Technical Services
Job Category:	Regular Full-Time	Location:	Lawrenceburg, KY

Organizational Relationships
Reports to:	Quality Assurance Director	Supervises:	Quality Assurance Lab Staff

Standards of Performance

• Demonstrate effective leadership in work delegation, team coaching, and conflict resolution.
• Display strong analytical skills and problem-solving skills using data to draw conclusions and implement solutions.
• Effectively manage professional relationships and communication with coworkers, suppliers, and customers to build trust.
• Adaptive to a fast-changing environment and ability to overcome minor issues within established procedures.
• Exhibit strong initiative with the ability to effectively manage multiple projects simultaneously, with accuracy and on time.
• Demonstrate excellent oral and written communicative skills.
• Successful performance of duties within a team environment and independently.
• Successful performance of duties with frequent interruptions and time pressures.
• Adherence to company policies, food safety regulations, quality procedures, and safety rules.
• Maintenance of Company information in a confidential manner.
• Regular, reliable physical attendance at the work location.

Essential Duties and Responsibilities

• Coordinate and direct all product testing, ingredient testing, environmental testing, and process verification activities.
• Troubleshoot issues in the laboratory and where applicable, in the production process.
• Maintain inventory of laboratory supplies.
• Conduct preventive maintenance of laboratory equipment and ensure the proper usage (method, technique, settings) of laboratory equipment occurs.
• Maintain full knowledge of all duties, responsibilities, and procedures as outlined in the Quality Assurance Technician job descriptions and Laboratory Manual.
• Oversee training of new technicians.
• Manage department staffing, evaluate employee performance, and coordinate training/development activities.
• Communicate with all Lab Technicians on procedural changes or information relating to responsibilities.
• Back-up for Quality Assurance Manager.
• Support implementation of the Food Safety and Quality management system (FSQMS):
  • Maintain relevant policies, procedures, work instructions and records;
  • Review food safety and quality records;
  • Perform validation and verification activities to ensure effective implementation of the FSQMS, including internal audits and facility inspections.
• Investigate and resolve non-conformances, complaints, and quality work problems.
• Evaluate and coordinate disposition of non-conforming products, materials, and equipment.
• Collaborate with other departments within the company to analyze work problems and develop corrective action plans.
• Coordinate and facilitate the collection of customer outturn sample, outside laboratory testing (non-microbiology), and other requested samples.
• Maintain rework activity documentation.
• Oversee the retained sample area.
• Continuously improve professional and technical knowledge by attending education workshops, reviewing scientific publications, and participating in industry associations.
• Maintain accurate records for all food safety and quality monitoring, verification, and corrective action activities.
• Perform other duties and special projects as assigned.

Travel

This position requires less than 25% travel on an as needed basis.

Mental and Physical Requirements

• Ability to maintain considerable concentration with frequent time pressures and interruptions.
• Ability to maintain visual attention for extended periods of time.
• Ability to occasionally sit or stand for extended periods of time.
• Ability to process work accurately in an organized and detailed manner.
• Ability to occasionally lift or carry minimal weights up to 50 pounds.
• Ability to occasionally reach, squat, kneel, climb, push, or pull.
• Ability to manipulate necessary office equipment, computer software, hardware, and equipment.

Working Environment and Conditions

This position requires working in an internal and external environment which is frequently exposed to moving mechanical parts, extreme heat and the risk of electrical shock, and occasionally exposed to wet and/or humid conditions, high pre-carious places and toxic or caustic chemicals.