Quality Assurance Technician

Job Summary / Purpose

• Ensure product quality and compliance by performing inspection, testing, and release activities across incoming, in-process, and finished goods.
• Support continuous improvement initiatives to reduce defects, minimize rework, and ensure on-time delivery to customers

Responsibilities and Accountabilities
A. Inspection & Quality Control

• Perform incoming, in-process, and final inspections in accordance with specifications, control plans, and working instructions
• Ensure only conforming materials and products are released for production and shipment
• Interpret drawings, specifications, and acceptance criteria accurately

B. Non-Conformance Management

• Identify, segregate, and report non-conforming materials/products
• Raise and support investigation of Non-Conformance Reports (NCR)
• Assist in root cause analysis and corrective/preventive actions (CAPA)

C. Documentation & Traceability

• Record inspection results accurately and ensure full traceability
• Prepare and verify Certificates of Analysis (COA) where required
• Ensure timely and accurate system transactions (e.g., release, hold, rejection in ERP system)

D. Continuous Improvement

• Participate in initiatives to reduce defects, scrap, and rework
• Provide feedback on process improvements and inspection optimization
• Support data collection and basic analysis for quality trends

E. Compliance, Safety &Housekeeping

• Comply with ISO 9001, ISO 14001, ISO 45001, and applicable product safety standards (e.g., GMP, food contact compliance)
• Maintain 5S and good laboratory practices in QA areas
• Report any safety, quality, or compliance risks immediately

Skills Proficiency

• Knowledge of inspection and measurement tools (e.g., calipers, micrometers, gauges)
• Basic understanding of sampling plans (AQL) and statistical concepts (SPC preferred)
• Familiarity with ERP / quality systems
• Good documentation and report writing skills
• Strong attention to detail and problem-solving ability
• Effective communication and teamwork

Professional Experience

• Fresh graduates are welcome to apply
• QA Technician I: Minimum 3 years relevant experience.
• QA Technician II: Minimum 5 years’ experience with strong QA competency
• QA Technician III: Minimum 7 years’ experience with strong QA competency