Quality Assurance Technician
NewBe an early applicantLocation: Hanover Park, IL
Type: Full-time
The Quality Assurance Technician I supports quality assurance programs and regulatory compliance within the Hanover Park distribution warehouse, ensuring adherence to GFSI standards, GMP requirements, and HACCP principles. This role assists with all aspects of quality operations to help meet customer expectations, project deadlines, and food safety objectives while maintaining the highest standards of product quality.
- Review and approve work orders, project labels, and inventory in the inventory management system.
- Release/Hold of materials in FBSS and/or LIMS.
- Investigate, complete, and maintain documentation for quality complaints, incident reports, and critical holds.
- Review lab results, log information, and create COAs.
- Perform daily pre and post operational verification in the warehouse, and operation logbooks.
- Perform monthly internal GMP audits and monitor follow-ups as necessary.
- Monitor quality email inbox and complete any open inquiries.
- Perform quality sampling related to customer specific testing and quality investigations.
- Perform environmental testing, equipment calibration, chemical titrations, and other assigned duties in the warehouse on a daily, weekly, monthly, quarterly, and annual basis.
- Assist in quality related training activities.
- Coverage in sample lab and other quality activities during PTO
- 1 - 2 years related experience in QA/QC or operations in the food industry.
- HACCP Certification preferred.
- Knowledge of FSMA, Food Industry, Dietary Supplements, and GFSI preferred.
- Experience with Microsoft Office, word, excel, etc.
- Experience with ERP systems
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment
- Ability to lift up to 50 pounds
- Work environment is normally in an office setting. Must be able to make frequent rounds in a warehouse environment
- Ability to view a computer screen and type for extended hours
- Ability to sit and stand for extended periods of time
- Other physical requirements include moderate standing and occasional squatting, bending, and twisting.
- Ability to work around a variety of different smells and aromas
- Ability to adjust work schedule as business needs require
- Medical, Dental, Vision
- Employer paid STD and LTD
- HSA and FSA
- Paid Maternity and Paternity Leave
- PTO
- Employer paid Basic Life Insurance
- 401(k) & Roth with employer match
- Eight Paid Holidays + 3 Floating Holidays
- Voluntary - Critical Illness, Hospital Indemnity, Accident
- Personal growth including training and development opportunities
