Quality Assurance - Training and Development Specialist (Vancouver)

JOIN OUR TEAM Pacific Coastal Airlines (PCA) is looking for a Training and Development Specialist to join our Quality Assurance Team.If you're a licensed Aircraft Maintenance Engineer passionate about developing others, sharing technical expertise, and helping maintain the highest standards of aircraft maintenance, quality, and safety, we'd love to hear from you.This position is based out of our hangar near the South Terminal at Vancouver International Airport in Richmond.Reporting to the Pacific Coastal Airlines Quality Assurance Manager, the Training and Development Specialist partners closely with the Maintenance Team to develop, implement, and enhance strategic training initiatives for Aircraft Maintenance Engineers (AMEs). This role is responsible for the coordination, delivery, and continuous improvement of maintenance training programs, while supporting the professional growth and ongoing development of departmental personnel.The Training and Development Specialist maintains a strong presence on the hangar floor, working across both day and night shifts to provide hands-on instruction and guidance related to fleet inspections, maintenance procedures, and operational best practices. Success in this role requires a proactive and highly organized individual with strong communication and leadership skills, capable of working effectively both independently and collaboratively within a fast-paced maintenance environment.PRIMARY RESPONSIBILITIES:Develop, deliver, and maintain comprehensive maintenance training programs and course materialsDesign instructional content aligned with company procedures, manufacturers’ requirements, and regulatory standardsPrepare and deliver in-class Aircraft Type Training programs for both the 704 and 705 fleet types, in accordance with MPM Appendix B Type Training Guidelines.Administer initial and recurrent training programs with a strong focus on technical competency while ensuring continuous skill developmentProvide ongoing coaching, mentoring, and performance evaluations by working directly alongside Aircraft Maintenance Engineers (AMEs) in daily operationsAnalyze maintenance trends and recurring issues to identify error patterns and implement targeted training solutionsSupport and enforce the development, implementation, and compliance of maintenance procedures, policies, bulletins, directives, and regulatory requirementsCoordinate and manage training schedules, course logistics, and resource requirementsIdentify employee development needs through training records and performance evaluations, and establish structured development plansMaintain, monitor, and update departmental training records while forecasting and scheduling required training in coordination with Maintenance ManagementProvide support for ACA, EWA, and SCA training initiatives as requiredMaintain effective communication with operational teams and ensure all stakeholders are informed of maintenance concerns, updates, and training-related matters.Coordinate external training opportunities and liaise with third-party training providersPromote and maintain a safe, professional, and consistent working environment while reinforcing company safety culture and standardsQUALIFICATIONS: Valid Transport Canada AME M1 and/or M2 License requiredMinimum of five (5) years of experience in maintenance of transport category aircraft.Previous leadership, supervisory, or mentoring experience is considered a strong assetInstructional techniques training is considered a strong assetConfident presenting to both small and large groups with the ability to motivate and inspire othersExperience designing, developing, and maintaining training coursesStrong verbal, written, interpersonal, and organizational communication skillsAbility to work effectively both independently and collaboratively in a fast-paced operational environmentWHAT WE OFFER: Competitive compensation structure based on experience starting at $46 per hour, up to $53.32 per hourAircraft Certification Authority (ACA) pay, up to $520 per monthTool/Boot Allowance, up to $500 a yearExtended Health/Medical BenefitsVacation days and additional pay sick days & family emergency daysTravel Benefits & corporate discountsGroup RRSP with company matchingEmployee recognition and reward programsApply today! Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.