Quality Control
You will join the Liveops team as a Quality Control specialist, working closely with developers, designers, and product owners to ensure smooth, high-quality user experiences. You will review design documents to identify testing requirements, then create detailed test plans, test cases, and prepare relevant test data. You will execute product testing and report bugs and issues found during testing, covering gameplay, graphics, logic, user experience, and UI/UX. You will detect, reproduce, and report bugs with clear evidence such as steps, logs, screenshots, crash data, and videos, then track fixes and collaborate with developers to ensure timely resolution. You will track and manage issues in JIRA or an equivalent platform, keeping the project team updated on product quality status. You will validate data via SQL using BigQuery or MySQL and test APIs with Postman. You will also stay current with new technologies and propose improved testing methods or tools for the team.
Responsibilities
- Review design documents to identify testing requirements
- Create detailed test plans, test cases, and prepare relevant test data
- Execute product testing and report bugs and issues, including gameplay, graphics, logic, user experience, and UI/UX
- Detect, reproduce, and report bugs with clear evidence such as steps, logs, screenshots, crash data, and videos
- Track fixes and collaborate with the development team to ensure timely and complete resolution
- Track and manage issues using JIRA or an equivalent platform
- Update the project team on product quality status
- Validate data via SQL using BigQuery or MySQL
- Test APIs with Postman
- Stay up to date with new technologies and propose improved testing methods or tools
Requirements
- At least 1 year of experience in game/app testing
- Solid knowledge of testing principles and the game/app development process
- Understanding of software testing, especially manual testing
- Proficient in writing test cases, checklists, executing test runs, and reporting bugs
- Knowledge of testing across multiple platforms and devices
- Basic IT skills: organizing and managing project documents, using tools like Google Sheets, Trello, Jira, or Asana
- Programming knowledge is a plus
- Playing games and experience with various mobile game genres is a plus
- Understand Agile methodologies
- Able to read an English document; fluency in English, especially written, is a plus
Benefits
- Competitive salary, 100% salary during probation
- Performance bonus with 30% of company profit shared with no cap
- Full SHUI as Vietnamese Law + Premium Private Medical Insurance and annual health check
- Minimum 12 days paid annual leave + 10 days paid sick leave
- 12 days working from home per year
- Annual flexi-budget (9,400,000 VNĐ/year) for well-being & personal development
- Free daily lunch with 10+ menu options
- Free daily F&B: Snacks, juice, beverage, tea-time
- Monthly/Bi-monthly team activity allowance
- Company learning trip to top profit countries, starting with Korea then Japan
- Sponsored sports activities: badminton, soccer
- Sponsored overseas conferences and industry events for all levels
- Modern equipment/AI tools provided