Quality Control / Back-up Driver

Location: American Auto Salvage

2567 Decatur Ave., Fort Worth, TX 76106

Monday through Friday 8am - 430pm

Position Overview

The Quality Control Associate at Aesop is to guarantee that all parts meet the necessary quality standards that Aesop stands for and that customers receive their required parts promptly and efficiently. Quality Control personnel assume a critical role in fulfilling Aesop's overall mission of providing its customers with high-quality, dependable, and reasonably priced parts by performing inspections, detecting defects, documenting records, and notifying the sales team.

Key Responsibilities and Essential Job Functions

1. Customer Relations – Internal and External

• Play a critical role in customer service by ensuring products meet the required quality standards to improve customer satisfaction and loyalty.
• Collaborate with other team members to ensure efficient workflow and teamwork; ensuring all issues are addressed promptly and effectively.
• Work with other department associates to help ensure that parts are cleaned, processed, and shipped in a timely and efficient manner.
• Provide a high level of customer service.

2. Quality Control Process

• Follow specific procedures for inspecting and grading auto parts.
• Ensure parts are accurately graded and inspected before they are shipped. Inspect all parts sold to ensure they meet quality standards and match their descriptions.
• Identifying and documenting any defects or issues with parts that do not meet the required quality standards and notifying the sales team departments.
• Ensure that all shipped products meet the required quality standards, including packaging, labeling, and documentation (as needed).
• Maintain accurate logs.
• Loading and unloading auto parts using forklifts, pallet jacks, and other equipment as necessary

3. Continuous Improvement

• Continuously improve quality processes and procedures to increase efficiency and customer satisfaction by identifying opportunities for process improvement.

4. Safety

• Maintaining a clean and organized work environment to promote safety and efficiency.
• Follow all procedures and protocols to avoid accidents and injuries; deploy oil spill kits, conduct equipment checks, and maintain knowledge of first aid kit and other emergency equipment locations.

5. Perform Other Duties as Assigned