Quality Control Manager (On-Site)

Greer, SC

Position Overview

Are you an analytical, hands-on quality professional looking to make an impact in the automotive industry? As Quality Control Manager, you will ensure products consistently meet engineering specifications, quality standards, and customer expectations.

You will oversee first-article inspections, AQL sampling, laboratory testing, warranty investigations, and nonconforming inventory while leading one direct report, the Laboratory & Warranty Technician. Working closely with Engineering, Product Management, Supply Chain, Customer Service, and suppliers, you'll drive root-cause investigations, corrective actions, and continuous quality improvements to prevent repeat failures and improve product performance.

Key Responsibilities

Inspection & Laboratory Management

• Lead first-article inspections and AQL sampling to verify products meet engineering drawings, specifications, and quality requirements.
• Develop and maintain inspection schedules aligned with operational priorities.
• Manage daily laboratory operations, testing priorities, workflow, and equipment availability.
• Ensure laboratory equipment is properly maintained, calibrated, and repaired as needed.
• Support Engineering with dimensional inspections, testing, product comparisons, and technical evaluations.
• Maintain accurate inspection records, measurements, photographs, and test results within the ERP or Quality Management System.

Team Leadership & Collaboration

• Lead, mentor, and develop one Laboratory & Warranty Technician responsible for inspections, testing, warranty evaluations, and documentation.
• Prioritize workload, assign inspections and investigations, and ensure timely completion.
• Train team members on inspection methods, measurement tools, laboratory equipment, and documentation.
• Partner with Engineering, Product Management, Customer Service, Supply Chain, and suppliers to resolve quality issues and implement corrective actions.
• Work with Engineering and Supply Chain to ensure repair components, replacement parts, tools, and instructions are available when needed.

Quality Analysis & Continuous Improvement

• Investigate customer complaints, warranty claims, installation concerns, and returned products to determine root causes.
• Analyze warranty trends by product, supplier, customer, and failure type.
• Coordinate Corrective Action Reports (CARs), including containment, root-cause analysis, corrective actions, and verification.
• Review and determine disposition of nonconforming inventory, including repair, rework, quarantine, return-to-vendor, or acceptance.
• Monitor repair and rework activities to ensure compliance with approved procedures.
• Verify corrective actions are effective in reducing repeat failures and warranty claims.
• Analyze quality data, identify trends, prepare reports, and recommend improvements to Engineering Management.