Quality Control Technician II
Description
Location: Carol Stream, IL
Type: Full-time
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Maintain order and appropriate labeling of the Quarantine area. Place non-conforming materials on Hold with correct labeling and documentation. Assist Quality Management in investigating issues and applying corrective and preventive actions as instructed.
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Manage retesting of aging inventory. Work with procurement and inventory management to prioritize testing of expiring materials. Pull samples, arrange testing, extend or reject product based on testing results, and communicate status. Generate extended material COAs.
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Perform inspections and sampling on returned materials (RMA). Complete the inbound inspection report and include inspection documentation. Assist with investigations as needed.
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Issue Inbound Deviation Reports and escalate as needed to a Supplier Corrective Action Request (SCAR) for non-conforming inbound materials or packaging components. Provide documentation and investigation support to QA and Procurement.
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Generate and store standard spectrums for all raw materials on FTIR. Arrange or perform alternate identity testing for select materials.
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Update specifications in Labware, as needed, for new product setup, added testing requirements, or quality initiatives in response to industry changes.
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Lead the Internal Audit team for the designated area monthly to ensure the facility and documentation maintain an audit-ready status. Follow through on audit register items.
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Perform swabbing to verify room cleanliness after sanitation procedures. Complete sanitation logbooks and submit to PCQI for final review.
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Train as backup to the Quality Inspector group and other Quality, Regulatory & Food Safety departments as needed.
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Participate in Quality initiatives and projects at the direction of QC management. Support all teams with investigations and corrective actions as needed.
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Perform all QC Technician 1 tasks. Train QC Technician 1 personnel.
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Perform sampling of inbound raw materials & packaging according to procedures. Perform document review, physical, and organoleptic testing on all raw materials. Prepare samples for third-party testing.
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Enter all test results into the Electronic Lab Notebook. Record all observations and testing information on testing forms and issue Deviation reports for non-conforming materials. Review and store completed testing and deviation forms.
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Operate testing instrumentation in a safe and professional manner. This includes FTIR, particle size analyzer, moisture analyzer, water activity meter, and balances. Maintain cleanliness in the Quality Lab and all workspaces.
- Other duties may be assigned
- High school diploma or equivalent required
- 3 to 5 years related experience required
- Associate's or Bachelor’s degree in Food Science or a similar scientific discipline preferred
- HACCP Certification preferred
- Previous experience in Quality, Food, or Laboratory settings
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and communicate timely and effectively on issues
- Ability to function well in a high-paced and at times stressful environment
- Familiarity with Microsoft Office Suite or related software
- Familiarity or general aptitude for ERP systems is preferred
- Ability to lift up to 55 lbs.
- Work environment is split between a laboratory, warehouse, and office
- Ability to view a computer screen and type for extended hours
- Ability to sit and stand for extended periods of time
- Other physical requirements include moderate standing and occasional squatting, bending, and twisting
- Ability to stand for an extended periods of time
- Must be able to wear any required PPE such as scrubs, hair net, lab coat, and facemask
- Ability to work around a variety of different smells and aromas
- Ability to adjust work schedule as business needs require
- Medical, Dental, Vision
- Employer paid STD and LTD
- HSA and FSA
- Paid Maternity and Paternity Leave
- PTO
- Employer paid Basic Life Insurance
- 401(k) & Roth with employer match
- Eight Paid Holidays + 3 Floating Holidays
- Voluntary - Critical Illness, Hospital Indemnity, Accident
- Personal growth including training and development opportunities