Quality Data Analyst (US ONLY)

Along with our partner, we are seeking a professional to analyze support cases, installed-base records, and system telemetry to identify and investigate recurring hardware, firmware, and software issues. You will combine technical-support experience, statistical methods, and AI-assisted analysis to quantify impact, identify likely contributing factors, and recommend corrective actions for engineering review.Key areas of investigation:Component and system issues involving memory, storage, networ…