Quality Engineer

Position Summary

Neeltran Inc. is a rapidly growing manufacturer of rectifier and drive transformers ranging from 3 MVA to 50 MVA. We are committed to delivering industry-leading products through innovative engineering, superior craftsmanship, and a relentless focus on quality and customer satisfaction.

The Quality Engineer plays a critical role in supporting Neeltran's commitment to delivering safe, reliable, and high-quality transformer products. This position is responsible for the administration, maintenance, and continuous improvement of the Quality Management System (QMS), ensuring compliance with applicable industry standards, customer requirements, and internal quality objectives.

Working closely with Engineering, Manufacturing, Supply Chain, Maintenance, and Leadership teams, the Quality Engineer will lead quality improvement initiatives, support product and process development activities, drive root cause investigations and corrective actions, and provide oversight of quality documentation, inspections, testing, and reporting. The Quality Engineer serves as a key contributor in promoting a culture of continuous improvement, operational excellence, and customer satisfaction while helping ensure that products meet the highest standards of quality and performance.

Key Responsibilities

Quality Management System Leadership

• Execute, maintain, and continuously improve the company's Quality Management System (QMS).
• Ensure ongoing compliance with ISO 9001, N299.2, customer requirements, and applicable industry standards.
• Support internal and external audits, certification activities, and compliance initiatives.
• Drive continuous improvement efforts focused on quality, efficiency, and customer satisfaction.
• Develop, monitor, and report quality objectives, key performance indicators (KPIs), and quality metrics.
• Analyze quality trends and identify opportunities for corrective and preventive improvements.
• Present quality performance data and recommendations to management

Root Cause Analysis & Corrective Action

• Lead investigations into quality issues using structured problem-solving methodologies.
• Conduct Root Cause Analysis (RCA) and implement effective Corrective and Preventive Actions (CAPA).
• Verify effectiveness of corrective actions and ensure long-term resolution of identified issues.
• Support customer and supplier quality issue resolution activities.

Documentation & Process Control

• Maintain quality documentation, procedures, work instructions, and records.
• Ensure proper document control and communication of design intent, specifications, and standard procedures.
• Develop and maintain inspection plans, test plans, verification plans, and validation plans.

Manufacturing Quality Support

• Participate in and perform inspections of critical transformer manufacturing processes and products.
• Work closely with functional teams to ensure quality requirements are achieved.
• Monitor in-process quality and identify opportunities to improve manufacturing consistency and product reliability.
• Support quality requirements throughout the product lifecycle.

Cross-Functional Leadership

• Collaborate with R&D, Design Engineering, Manufacturing, Maintenance, and Field Service teams to develop and improve procedures and processes.
• Communicate effectively with customers, suppliers, and internal stakeholders regarding technical reports, quality issues, and corrective actions.
• Coach, train, and mentor employees on quality system requirements, procedures, and best practices.
• Act as a positive change agent, promoting a culture of continuous improvement and operational excellence.

Safety & Compliance

• Ensure all activities are performed in accordance with company Health, Safety, and Environmental policies.
• Maintain compliance with applicable regulatory, customer, and industry requirements.

Education & Experience

Required

• Bachelor's Degree in Engineering or a related technical discipline.
• Minimum of 5 years of engineering and/or quality experience.
• Demonstrated experience with Quality Management Systems and ISO certification processes.
• Proven working knowledge of: ISO 9001, CSA C88. IEEE C57, N299.2 - Knowledge of IEC standards is an asset.
• Experience with engineering design software such as: Autodesk Inventor, AutoCAD
• Working knowledge of ERP/MRP systems and manufacturing business processes.

Required Skills & Competencies

Technical Competencies

• Strong understanding of manufacturing quality systems and quality assurance methodologies.
• Ability to interpret mechanical drawings, schematic drawings, specifications, and engineering documentation.
• Experience developing inspection, testing, and quality control processes.
• Strong analytical and problem-solving capabilities.

Leadership & Interpersonal Skills

• Excellent verbal and written communication skills.
• Strong customer-facing communication skills based on trust, empathy, professionalism, and fact-based decision making.
• Demonstrated ability to mentor, coach, and develop team members.
• Strong team-building and conflict-resolution skills.
• Ability to influence stakeholders and drive organizational change.

Personal Attributes

• Organized and detail-oriented with strong execution skills.
• Self-motivated and capable of managing multiple priorities.
• Results-oriented with a continuous improvement mindset.
• Flexible and adaptable in a fast-paced, growing manufacturing environment.
• Service-oriented approach with a commitment to supporting customers and internal stakeholders.

Success in This Role

A successful Quality Engineer will serve as a champion of quality, driving compliance, continuous improvement, and operational excellence throughout the organization. This individual will proactively identify risks, effectively resolve quality issues through root cause analysis and corrective actions, and collaborate across departments to ensure products consistently meet customer requirements, industry standards, and company quality objectives while supporting Neeltran's continued growth and commitment to customer satisfaction