Quality Engineer (30874)

Pentagon Technologies, Inc. is a leader in providing mission-critical semiconductor services that touch every device with a computer chip inside. Our customers include the largest semiconductor chip and OEM tool manufacturers in the industry. We stay at the forefront of our industry through innovation, technical proficiency, and our amazing employees. Our industry is in the midst of unprecedented growth and Pentagon is seeking outstanding candidates to join our team!

As a Quality Engineer (QE) at Pentagon Technologies, your main responsibilities will include the implementation, monitoring, and maintenance of Quality Assurance procedures, processes, metrics, and controls to ensure process repeatability and the highest quality products and services are delivered. This position is a key contributor to the development, implementation, and on-going integration and maintenance of the Quality Management System (QMS) at Pentagon Technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with corporate quality team to develop and implement quality management system procedures, processes and tools at sites. Prepare and provide QMS and Quality trainings covering various levels in the organization.
• Work with Development and Process Engineering to created pFMEAs (process Failure mode and effects analysis) and control plans encompassing required test, inspection, calibration and preventive maintenance requirements.
• Maintain company-wide risk register to track and retire risks impacting operational performance and customer satisfaction.
• Lead and participates in Quality audits: Internal, In-process, Product, Customer on-site, and Supplier related audits as required.
• Supports DMR reviews for incoming material and initiation of proper corrective action with supplier.
• Develop Quality plans for products and services meeting customer and regulatory requirements.
• Deploy statistical process control and capability studies in assessing processes and capabilities. Determines quality improvement parameters by assisting in identifying statistical methods relevant to the processes
• Create Inspection Instructions to support inspection and align the inspections methods between our sites and customers where necessary.
• Perform gage studies to quantify measurement technique capability.
• Facilitate Failure Analysis and root cause corrective actions across sites. Lead customer escalations to successful closure.
• Support Supplier Qualification / Monitoring program. Write and revising policies, procedures and creating forms to improve supplier quality processes.
• Lead development of Standard Operating Procedures, review and release process, and provide required training company-wide.
• Monitor and trend product non-conformances (DMRs).
• Facilitate Quality Alert and Deviation from SOP program, including issuance and tracking to closure.
• Monitor Customer Satisfaction Initiatives and assists as required
• Development, maintenance, and monitors the Training plan and its execution compliance to requirements.
• Performs all tasks in a safe and efficient manner to protect self, others, products, materials and other Company assets.