Quality Engineer
About the role
The Quality Engineer supports day-to-day Quality and Engineering activities associated with products, processes and operations. The role involves assisting in the investigation and resolution of product, process, manufacturing and customer-related issues, and supporting customer feedback and complaint activities.
Key responsibilities
Support day-to-day Quality and Engineering activities associated with products, processes and operations
Assist in the investigation and resolution of product, process, manufacturing and customer-related issues
Support customer feedback and complaint activities, including information gathering, investigation coordination, documentation and follow-up
Assist in identifying root causes of problems and implementing appropriate corrective and improvement actions
Support preparation, review and maintenance of technical and quality documentation
Support product and process verification, testing, inspection and evaluation activities as required
Participate in product, process and quality improvement projects
Collect, organise and analyse data to support problem solving, decision making and continuous improvement
Work closely with Quality, Engineering, Manufacturing, Operations, Supply Chain, Service and other departments to resolve issues and complete assigned projects
Support implementation of process improvements to improve product quality, efficiency, reliability and customer satisfaction
About you
Diploma or Bachelor's degree in Engineering, Science or a related technical discipline
Preferably 1–3 years of relevant working experience in engineering, manufacturing, quality, medical devices, life sciences or other technical industries
Fresh graduates with relevant internship, industrial attachment or project experience may also be considered
Good analytical and problem-solving ability
Statistical Analysis (Hypothesis Testing, ANOVA, Gage R&R, DOE etc)
Root cause analysis (Kepner-Tregoe, 5-Why, 6M etc)
Strong attention to detail
Good written and verbal communication skills
Able to work effectively independently and within a team
Proficient in Microsoft Office applications