Quality Engineer

PRIMARY FUNCTION / POSITION OVERVIEW:

Provide quality engineering support and guidance to a designated function and/or product. Support the establishment of clearly defined quality metrics and utilize these metrics to identify opportunities for improvement. Develop, implement, drive and track effective improvement activities. Serve as the focal point for notifications of defects from Field customers, other Schindler departments and suppliers; conduct effective root cause analysis; and identify and drive corrective actions to eliminate the source of defects and resolve problems.

ESSENTIAL FUNCTIONS:
• Use the SPSP process (8-D report) to help process owners identify root cause, containment and corrective actions to improve performance.
• Assist internal and/ or supplier audits to ensure compliance to requirements; support efforts to obtain effective solutions to findings; help verify corrective actions have been implemented and are effective.
• Identify continuous improvement projects focused on reducing defects/ field quality claims and improving overall performance.
• Interact with internal/ external customers & suppliers (Field service representatives, other functional groups, Test) to resolve problems
• Report quality status with defined group scorecard and KPIs.
• Provide technical direction to Inspectors, manufacturing personnel and others as to proper inspection
• methods.
• Detect and communicate supplier quality issues to Supplier Development, Procurement and suppliers.
• Support third party audits.
• Offer technical support and guidance to local operations personnel to prepare for audits and address areas of concern.
• Perform internal quality system audits as defined by SEC ISO system Assist IE and others to create and maintain 3rd tier ISO documents.
• Seek to reduce product and process cost through input from team members, work with other functions to implement changes identified.
• Provide support to Production, R&D and Industrialization personnel to ensure that new product designs are manufactured and shipped to meet quality specifications.
• Participate in the planning and design of products and processes in work centers as needed.

• Bachelor's degree in Electrical or Mechanical Engineering
• Six Sigma/Lean/ Continuous Improvement Specialist (Green Belt, Black Belt, etc.) in Lean, DMAIC preferred
• Certified Quality Engineer (ASQ) preferred
• Certifications like ISO 9001:2015 auditor certification preferred
• Elevator Industry experience, field installation and/or trouble shooting preferred
• Experience within a Quality function in Elevator/ Escalator or related industry
• Demonstrated knowledge of Quality Systems Requirements (ISO, TS, AS, etc.)

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.