Quality Engineer

About Us:

Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.

About the role:

• Responsible for leading quality activities to improve production and supplier quality standards, while reducing warranty costs, claims, early failures, and factory defects. Provide a positive customer experience through building strong relationships through timely problem resolution. Implement and monitor supplier programs and activities designed to approve, maintain, and improve supplier performance.

What you will do:

• Collaborate with Warranty, Engineering, Manufacturing, Supplier and other teams to ensure production/field issues are resolved in a timely manner for reducing top20 warranty claims and improving factory defect per unit
• Maintain a Supplier Quality Management system that fully supports company initiatives and requirements. Responsible for managing the technical and quality relationship with the suppliers resulting in a reliable material supply, continuous performance improvement, and long-term partnerships. Represent Logisnext as the primary contact point regarding supplier product and process quality issues
• Demonstrates leadership by providing technical expertise and facilitating support of cross functional initiatives involving Supplier Management, Production Procurement, Design, Manufacturing and Quality Engineering
• Investigate supplier related defects on production lines. Initiate and follow-up on supplier corrective actions to ensure complete and effective root case analysis and corrective action implementation
• Production Part Approval (PPAP) requirements & administration
• Support Material Review Board (MRB) to reduce scrap and supplier defects impacting production
• Always acts in a professional and courteous manner, representing Logisnext’ s highest standards of business conduct; exhibits a positive attitude, sharing information with co-workers as appropriate and works to promote a cooperative, productive teamwork environment
• Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.

When & Where:

• Office & Manufacturing environment.
• May include 10%-30% travel for supplier or dealer visits
• Standard business hours