Responsibilities

Manage customer complaints, corrective and preventive action programs.
Work closely with customers, production and suppliers to meet the quality requirements.
Review and prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
Interface with and handle customers/vendors on quality issues.
Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.
Lead the quality effort to identify key process and quality improvement in nonconformances (NCR) and rejects.
Managing and monitoring to ensure organization compliance with Trade, Environmental Health and Safety requirement.
Perform other duties as requested by management .

Requirement

Min Diploma in Electrical Engineering, Mechanical Engineering or relevant
Min 3 years of experience in Manufacturing/EMS/Semiconductor industry
Knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. e regWret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

17 openings across locations