Quality Engineer

POSITION TITLE: Quality Engineer
LOCATION: New Berlin, WI

JOB DESCRIPTION:
Support the development and maintenance of Quality System to assure that all products manufactured by the organization meet customer specifications and achieve superior quality levels.

RESPONSIBILITIES:
• Manage and resolve customer and supplier inquiries, claims, and quality-related issues promptly and professionally.
• Utilize various gages and lab equipment (FTIR, calipers, etc.) to identify and qualify materials accurately.
• Review and ensure compliance with Supplier Quality Agreements.
• Assist in completing customer regulatory compliance forms.
• Manage and maintain documentation related to PPAP (Production Part Approval Process), FMEA (Failure Modes and Effects Analysis), Process Mapping, Process Validation, and Continuous Improvement projects.
• Oversee part number specifications and ensure adherence to quality standards.
• Conduct inspections of finished goods for medical or prime customers to ensure quality compliance.
• Participate in and lead process improvement projects and problem-solving activities as requested.
• Provide support to Research and Development teams with quality-related tasks.
• Coordinate quality activities for machine trials and special projects.
• Manage customer satisfaction rating processes and coordinate the analysis of quality related data
• Visit customers to address quality-related problems and provide support.
Note: This is not an exhaustive list of all responsibilities. Other duties and responsibilities may be assigned as required.

QUALIFICATIONS:

Education/Certifications/Experience We Prefer:
• Bachelor's degree, or 3 to 5 years related experience and/or training; or equivalent combination of education and experience. Must be experienced with Quality Systems and ISO Documentation Systems.
• Six Sigma certification (Green/Black Belt) preferred
• Certified Quality Engineer (CQE) a plus

Skills We Require:
• Proficiency in Microsoft Office
• Expertise in continuous improvement, problem solving, and data analysis
• Familiarity with advanced computer application (Infor, gage software etc.).
• Capable of handling multiple projects/priorities.
• Excellent written and oral communication as this role is customer facing
• Strong interpersonal skills needed to interface with all levels in the organization.
Note: The above statements are intended to describe the general nature and level of work being performed by the incumbent. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.