Quality & Food Safety Manager, Commissary

About goop Kitchen

goop kitchen serves clean, made-to-order food that tastes great, and makes you feel even better. Founded by Gwyneth Paltrow, and led by a Michelin-experienced culinary team, the menu is built around thoughtfully-sourced, nutrient-dense ingredients, and designed primarily for delivery and takeout.

The Role

The CORE Commissary Quality & Food Safety Manager is responsible for leading all Quality Assurance (QA) and Quality Control (QC) functions within the CORE commissary operation. This role ensures product consistency, food safety, and regulatory alignment across commissary production and distribution to multiple operating locations.

Acting as a critical bridge between Culinary, Operations, and Supply Chain, this position supports a centralized production model that functions similarly to food manufacturing, while maintaining the flexibility and speed required in a restaurant environment.

What You’ll Do

• Develop, implement, and continuously improve commissary-based QA programs aligned with HACCP principles, GMPs, and internal brand standards
• Lead food safety plans, preventive controls, and risk-based assessments across commissary production
• Ensure compliance with local, state, and company food safety requirements (non-USDA/FSIS facility environment)
• Partner with Culinary to validate recipes, processes, shelf life, and packaging standards
• Own documentation systems including SOPs, specifications, and traceability programs
• Oversee in-process and finished product quality checks to ensure consistency and brand standards
• Establish and monitor CCPs, quality metrics, and corrective actions
• Lead environmental monitoring, sanitation verification, and allergen controls
• Conduct product evaluations including sensory, temperature, and shelf-life validation
• Investigate and resolve product deviations, complaints, and non-conformances
• Partner closely with Culinary to translate recipes into scalable, production-ready processes
• Collaborate with CORE Operations to ensure execution aligns with food safety and quality expectations
• Support new product launches, LTOs, and menu transitions from concept to production
• Provide guidance and support to field locations receiving commissary products
• Develop and deliver bilingual (English/Spanish) training programs for commissary staff
• Build a strong food safety and quality culture within production teams
• Coach and mentor staff on QA/QC standards and accountability
• Travel to CORE locations to validate product quality, handling, and execution
• Conduct audits and provide field-level coaching to ensure consistency across sites
• Act as a subject matter expert for commissary-driven food safety and quality