Quality & Food Safety Technologist

About the Role

As a Q&FS Technologist, you will implement, operate, and continuously improve site quality and food safety systems. Acting as a vital technical bridge between R&D, central quality teams, engineering, and factory operations, you will play a crucial role in safeguarding product compliance, driving manufacturing reliability, and fostering a proactive quality culture in production and in office.

Key Responsibilities

• QMS & Compliance: Develop and maintain site Quality Management System (QMS) procedures (FSSC 22000, ISO 22000). Perform routine gap assessments against new corporate standards and update local control documents.
• Food Safety & HACCP: Coordinate the factory HACCP/FSSC team. Monitor and validate Critical Control Points (CCPs/OPRPs), drive operational hygiene/GMP standards, and manage pest control programs with external providers.
• Incident Management & CAPA: Lead technical investigations into product quality incidents, out-of-specification events, and consumer complaints. Define and execute robust corrective and preventive actions (CAPA) using root-cause analysis (RCA).
• Risk Assessment & Change Management: Perform risk assessments for process modifications, new raw materials, and trial runs. Support engineering and New Product Development (NPD) projects as the Q&FS technical expert.
• Auditing & Continuous Improvement: Execute the internal audit schedule and represent the site during external audits. Analyze Q&FS metrics to drive continuous improvement, increase Right First Time (RFT) rates, and reduce consumer complaints.
• Capability & Culture: Deliver Q&FS training programs for supply and leadership teams. Drive a proactive food safety culture and participate in daily product quality evaluation panels.

Candidate Profile & Qualifications

• Education: Bachelor’s degree in Food Technology, Chemistry, Microbiology, Chemical Engineering, or related technical/natural sciences.
• Experience: 3+ years of QA, R&D, or Food Safety experience in the FMCG sector (food, pharmaceutical, or cosmetics manufacturing is highly preferred).
• Technical Skills:
  • Solid practical knowledge of HACCP, FSSC 22000, and ISO standards
  • Experience with risk analysis (FMEA) and root-cause tools (5 Whys, Ishikawa)
  • Good PC skills - MS Office. SAP, PowerBI knowledge is desirable
  • Good analytical skills and knowledge of statistic
• Language: Intermediate English (or higher) for reading technical documents and communicating with global teams.
• Key Competencies: Action-oriented, process optimizer, strong cross-functional collaborator, and resilient in fast-changing environments.

What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.