Job Description – Quality Head

Job Summary

Carrier Wheels Pvt. Ltd. is seeking an experienced Quality Head to lead the Quality function for automotive steel wheel/rim manufacturing. The role is responsible for ensuring product quality, customer satisfaction, process improvements, and compliance with IATF 16949 and customer-specific requirements.

Key Responsibilities

• Lead and manage the Quality Assurance (QA), Quality Control (QC), Incoming Quality (IQC), In-Process Quality (IPQC), and Final Inspection teams.
  

• Develop and implement quality strategies to achieve customer satisfaction and zero-defect manufacturing.
  

• Ensure compliance with IATF 16949, ISO 9001, and customer-specific quality requirements.
  

• Drive continuous improvement initiatives using Lean, Six Sigma, Kaizen, Poka-Yoke, and SPC.
  

• Lead customer audits, internal audits, supplier audits, and certification audits.
  

• Handle customer complaints using 8D, 5 Why, CAPA, and root cause analysis.
  

• Monitor quality KPIs such as PPM, rejection, rework, warranty claims, and COPQ.
  

• Ensure APQP, PPAP, PFMEA, Control Plans, MSA, and SPC are effectively implemented.
  

• Work closely with Production, Design, Maintenance, and Supply Chain to improve product and process quality.
  

• Develop supplier quality systems and monitor supplier performance.
  

• Mentor and develop the quality team through training and performance management.
  

• Ensure adherence to safety, quality, and regulatory standards across the plant.
  

Required Skills

• Strong knowledge of IATF 16949, APQP, PPAP, FMEA, MSA, SPC, 8D, CAPA, and Core Quality Tools.
  

• Expertise in automotive manufacturing and steel wheel/rim production.
  

• Strong leadership, analytical, and decision-making skills.
  

• Experience in customer handling and audit management.
  

• Excellent communication and team management abilities.
  

Qualifications

• B.E./B.Tech in Mechanical, Production, or Industrial Engineering (Master's degree is an added advantage).
  

Experience

• 12–18 years of experience in the automotive manufacturing industry, with at least 5 years in a leadership role.
  

• Experience in steel wheel/rim manufacturing or automotive component manufacturing is highly preferred.
  

Preferred Industry

• Automotive OEM / Tier-1 / Tier-2
  

• Steel Wheel & Rim Manufacturing
  

• Auto Components
  

• Sheet Metal Manufacturing
  

Key Competencies

• Leadership & Team Management
  

• Strategic Quality Planning
  

• Customer Focus
  

• Problem Solving & Root Cause Analysis
  

• Continuous Improvement
  

• Process Optimization
  

• Decision Making
  

• Stakeholder Management
  

CTC

As per company standards and candidate experience.

Preferred Candidate Profile:

• Hands-on experience in automotive wheel/rim manufacturing.
  

• Proven track record of reducing customer complaints, rejection rates, and improving plant quality performance.
  

• Ability to lead cross-functional teams and drive a strong quality culture across the organization.