Quality Management System (QMS) Manager
Posted Updated
Quality Management System (QMS)
- Develop, implement, and maintain the company QMS in alignment with:
- ISO 9001
- Customer-specific requirements
- Hydrogen and industrial gas industry standards
- Internal operational procedures
- Lead certification efforts, surveillance audits, and recertification activities.
- Establish and maintain:
- SOPs and work instructions
- Inspection plans
- Control plans
- FMEAs
- Nonconformance procedures
- CAPA processes
- Document control systems
- Calibration programs
- Traceability requirements
- Ensure proper revision control and quality documentation management.
Manufacturing & Operational Quality
- Oversee incoming, in-process, and final inspection activities.
- Develop quality standards for:
- Precision components in cryogenic pumping equipment
- Hydrogen dispensing systems
- Pressure vessels and piping assemblies
- Mechanical and electrical assemblies
- Welded components
- Cryogenic and high-pressure systems
- Drive root cause investigations using:
- 8D
- Fishbone analysis
- 5 Why methodology
- Corrective and preventive actions
- Monitor KPIs related to:
- Scrap
- Rework
- Supplier defects
- Warranty claims
- First-pass yield
- Customer complaints
- Lead internal audits and layered process audits.
Supplier Quality & Supply Chain Support
- Develop and manage supplier quality programs including:
- Supplier qualification
- Supplier onboarding
- Supplier audits
- Approved vendor list management
- Supplier scorecards
- Risk assessments
- Work closely with Procurement and Engineering to evaluate suppliers for quality, lead time, compliance, and technical capability.
- Support supplier corrective action requests (SCARs) and containment activities.
Regulatory & Safety Compliance
- Support compliance with applicable codes and standards, including where applicable:
- ASME
- NFPA
- CGA
- UL
- CSA
- OSHA
- DOT
- Hydrogen fueling and compressed gas regulations
- Ensure quality requirements are integrated into hydrogen safety and operational procedures.
- Support customer audits, regulatory inspections, and field investigations.
Cross-Functional Leadership
- Partner with Engineering, Manufacturing, Service, Procurement, and Operations to improve product quality and operational performance.
- Support new product introduction (NPI), design reviews, and process validation activities.
- Provide training and mentorship related to quality standards and best practices.
- Drive a culture of accountability, continuous improvement, and operational excellence.