Quality Manager-162087

Quality (Assurance) Manager

Purpose/Scope

Ensures the development, implementation, and continual improvement of the AS9100/ISO 9001 certified Quality Management System along with other Aluminum Industry Audits. Work with personnel at all levels of the organization to ensure Kaiser Aluminum – Newark meets or exceeds customer expectations.

Reports to: Plant Manager

Duties and Responsibilities

Develop, implement, and seek continuous improvement of the Quality Management System (AS9100/ISO 9001).

• Report on the performance of the Quality Management System (QMS) to Kaiser-Newark Leadership Team.
• Ensure that the QMS meets the current AS9100/ISO 9001 requirements and applicable customer, statutory, and regulatory requirements.
• Oversee the Kaiser-Newark document and record control.

External Audit Responsibilities

• Ensure proper scheduling for annual, regulatory, customer external audits. Collaborate with internal stakeholders for external audits.
• Host external auditors and develop applicable internal meeting schedules along with review of documentation.
• Report out of external audit results, ensure proper corrective action communication and implementation.

Oversee, Schedule, and Perform internal quality audits per specified requirements.

• Document internal audit findings and any subsequent corrective actions.
• Maintain internal audit documentation.
• Train other internal auditors, as they are assigned and appropriate refresher trainings.

Evaluate Supplier Performance

• Monitor, measure, and evaluate supplier performance (supplier reviews) per specified requirements.
• Perform supplier audits, as necessary.
• Maintain supplier records.

Handle customer issues

• Be responsible for the completion of supplier surveys
• Report on customer audit results and continuous improvement opportunities
• Promptly notify applicable customers of any changes in the Management Representative, Leadership changes, Facility changes, Product changes, or Process changes – as necessary.
• Initiate implementation of corrective actions with Leadership Team and/or production departments.
• Continuous Improvement Actions, Activities, and Training Initiatives.
• Customer Quality requirements – review, accept, or reject.
• Identify potential non-conforming outputs (product, process, or service)
• Identify potential risks with processes.
• Overall on-site authority for AS9100