Quality Manager

Position Summary The Quality Manager is responsible for developing, implementing, and maintaining quality assurance systems and processes for a rotational molding manufacturing facility. This role ensures that all products meet customer specifications, regulatory requirements, and internal quality standards while driving continuous improvement across production operations.

Key Responsibilities

• Lead and manage the facility’s Quality Management System (QMS), ensuring compliance with standards such as ISO 9001 (or other applicable certifications).
• Develop and enforce quality policies, procedures, and work instructions specific to rotational molding processes.
• Oversee inspection and testing of raw materials, in-process products, and finished goods.
• Analyze quality data (scrap, rework, defects) and implement corrective and preventive actions (CAPA).
• Collaborate with production, engineering, and maintenance teams to improve product quality and process efficiency.
• Manage customer complaints, root cause analysis, and corrective action responses.
• Conduct internal audits and coordinate external audits by customers or regulatory bodies.
• Ensure proper calibration and maintenance of inspection and testing equipment.
• Train and mentor quality staff and production personnel on quality standards and best practices.
• Monitor supplier quality and work with vendors to resolve material or component issues.
• Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, or similar methodologies.
• Maintain documentation and reporting systems for quality metrics and KPIs.

Qualifications

Education:

• Bachelor’s degree in Engineering, Manufacturing, Quality Management, or related field (preferred).

Experience:

• 5+ years of quality management experience in manufacturing.
• Experience in plastics or rotational molding processes strongly preferred.
• Proven track record with quality systems and continuous improvement initiatives.

Technical Skills

• Strong knowledge of rotational molding processes, materials (polyethylene resins), and tooling.
• Experience with quality standards such as ISO 9001.
• Proficiency in root cause analysis tools (5 Whys, Fishbone/Ishikawa diagrams).
• Familiarity with statistical process control (SPC) and data analysis.
• Experience with quality management software and ERP systems.
• Understanding of testing methods (impact, thickness, leak testing, etc.).