Quality Manager

Position Description

The Quality Manager is responsible for leading the quality assurance and continuous improvement efforts within a Product Line in the manufacturing plant. This role ensures that the product meet customer, industry, and regulatory standards while driving a culture of quality excellence. The Product Line Quality Manager will implement quality initiatives, oversee compliance programs, and lead a team of quality engineers and technicians to optimize manufacturing processes and minimize defects. This is a hands-on leadership role that requires close collaboration with production, engineering, and other teams to ensure plant-wide quality improvements.

Key Responsibilities

• Execute the plant’s quality strategy, aligning it with business goals and customer requirements.
• Mange a portion of the Quality Management System (QMS) to ensure compliance with ISO 9001, ASHRAE standards, and other industry regulations.Oversee Product Line-quality improvement initiatives, reducing defects, scrap, and rework through data-driven methodologies.
• Lead root cause analysis (RCCA) and corrective actions (CA) to address recurring quality issues.
• Implement and maintain the Product Line’s Statistical Process Control (SPC), Failure Modes and Effects Analysis (FMEA) to drive process improvements.
• Lead and develop the product line quality team, providing coaching, training, and mentorship to quality engineers and technicians.
• Monitor and report on the Product Line’s key quality performance indicators (KPI’s), providing insights and recommendation to plant leadership.
• Serve as the primary liaison for customer quality concerns, third-party audits, and regulatory compliance assessments.
• Collaborate with operations leadership to foster a culture of quality ownership and accountability across all plant functions.

Required Education & Qualifications

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• 6 years of experience in quality engineering within a manufacturing environment, preferably in HVAC, refrigeration, or industrial equipment production.
• Strong knowledge of ISO 9001, AQI Q1 standards, and regulatory compliance.
• Proven leadership experience in managing quality teams and driving strategic quality initiatives or strong experience indirectly leading teams.
• Expertise in Six Sigma, Lean Manufacturing, and advanced quality methodologies.
• Hands-on experience with manufacturing processes such as welding, brazing, assembly, and testing.
• Strong problem-solving skills, with experience in 8D problem-solving, FMEA, SPC, and DOE.
• Proficiency in quality data analysis tools (i.e. Minitab, JMP, or similar).
• Excellent communication and leadership skills, with the ability to influence cross-functional teams and senior leadership.