QUALITY MANAGER

Position Summary:

The Manufacturing Quality Manager is responsible for overseeing and ensuring the quality of products and processes within a manufacturing environment. This role develops, implements, and maintains quality management systems to comply with industry standards, regulatory requirements, and customer expectations.

Essential Position Requirements (include but are not limited to):

• SAFETY FIRST – Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
• Manage the UL Quality Assurance and create ISO9000 compliance program within the divisions. This includes the selection, development and motivation of Site, Plant, Production Managers and employee plant-level Quality Assurance development and management of the company’s quality process within the divisions.
• Perform quality and system audits as required to ensure conformity to corporate and customer quality requirements, specifications and at the necessary records and documentation are maintained.
• Provide communication to manufacturing and sales management regarding the divisional quality programs. Provide communication to all employees to instill Cellofoam’s quality standards and procedures, and to provide a positive atmosphere for continuous Improvement. Assure that the quality program contributes to divisional and corporate profitability goals.
• Communicate with all production workers, plant and site managers regarding - quality issues, densities and part weights, shipping and receiving concerns, complaints or other concerns - to maintain corporate and customer quality specifications. Train new employees in quality procedures.
• Respond to quality problems, complaints or concerns as they arise.
• Direct the division's efforts to establish, implement, and maintain UL registration and ISO9000 compliant according to approved corporate guidelines and procedures.
• Assist Vice President of Engineering and Manufacturing with the implementation, documentation, monitoring and reporting on each plant's quality status. Review plant data for trends and recommend changes.
• Implement methods to inspect, test and evaluate products and production equipment.
• Create, review and revise quality procedures, instructions and paperwork to ensure the quality and manufacturing processes are at the highest efficiency.
• Develop, plan, schedule, and conduct internal audits with defined reports and distributions, to verify the effectiveness of each plant's quality system and staff. Conduct internal auditor training. Conduct supplier audits as required.
• Provide resources to assure that local manufacturing team members are developing, monitoring and documenting necessary quality procedures to guarantee customer satisfaction.
• Assure that local manufacturing team members and management, have correct procedures and operating instructions that adhere to the guidelines set by the corporation.
• Schedule divisional specific quality and CAR web meetings that help create a world class quality focused team.
• Maintain master calibration information and have all test equipment calibrated at required intervals.
• Ensures compliance with federal, state, and local safety laws, regulations, codes, and rules.
• Work according to deadlines for delivery of specific quality requirements.
• Performs other duties as assigned.
• Maintain a working knowledge and be in compliance with corporate standards for business conduct and federal antitrust laws.
• Adhere to Cellofoam North America Inc. company focus areas - safety, financial improvement, customer satisfaction, and people pillars.
• Keep managers informed at all times of potential issues and concerns.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.