Quality Manager
About the role
We're looking for a detail-oriented DC Quality Manager to lead all quality control activities within our Distribution Center. You'll be responsible for ensuring product compliance, food safety, and operational standards across inbound, storage, production, and dispatch operations — playing a critical role in protecting product integrity and customer satisfaction.
Quality receiving & inspection management — Ensure all inbound and outbound products are inspected per approved SOPs and sampling plans. Manage acceptance, partial, or full rejection decisions based on approved specifications.
Product quality & storage monitoring — Monitor product quality, temperature conditions, shelf life, and storage compliance across all DC areas. Ensure proper handling of temperature-sensitive and high-risk products.
FIFO / FEFO & inventory quality control — Ensure proper FIFO/FEFO implementation and monitor aging stock to reduce waste, deterioration, and operational losses.
Production & repacking supervision — Supervise repacking, sorting, grading, and handling activities to maintain product integrity, hygiene, and compliance with operational standards.
Supplier & cross-functional coordination — Coordinate with Operations, Commercial, Planning, and Suppliers on quality issues, corrective actions, and operational challenges.
Traceability & documentation control — Ensure accurate product traceability and documentation across receiving, storage, production, and dispatch operations.
Investigation & continuous improvement — Lead investigations on product damage, complaints, and quality deviations. Implement corrective actions to continuously improve operational performance.
Requirements
- Bachelor's in Food Science, Microbiology, or a related field
- ISO 22000 & HACCP certified (preferred)
- Fresh produce quality control or food industry operations experience
- Knowledge of quality inspection procedures, HACCP, ISO 22000, and food safety standards