Quality Manager
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Description
The Opportunity
OCU Group is looking for an experienced Quality Manager to lead and strengthen our quality management processes across the business. You will be responsible for maintaining and improving our Quality Management System (QMS), ensuring compliance with ISO standards, customer requirements and industry best practice.
This is an opportunity to drive continuous improvement, develop a strong quality culture and work collaboratively with teams across the business to deliver consistent standards, operational excellence and customer satisfaction.
- Lead the development, implementation and continuous improvement of the Quality Management System (QMS), ensuring compliance with ISO 9001 and relevant industry standards.
- Develop and maintain quality policies, procedures and documentation to support consistent delivery and compliance.
- Plan and undertake audits, inspections and quality reviews, identifying non-conformances and implementing effective corrective and preventative actions.
- Monitor quality performance, analyse data and identify trends, root causes and opportunities for improvement.
- Oversee supplier quality management, including performance assessments, audits and resolution of quality issues.
- Lead continuous improvement initiatives to improve operational efficiency, reduce defects and strengthen quality standards.
- Work collaboratively with operational teams and stakeholders to resolve quality issues, address customer feedback and improve satisfaction.
- Provide quality training, guidance and support to colleagues, promoting a culture of accountability and continuous improvement.
- Lead and develop the quality team, ensuring the effective delivery of quality assurance and control activities.
Essential
- Proven experience in a Quality Management role, ideally within engineering, construction, utilities, manufacturing or another regulated environment.
- Strong knowledge of Quality Management Systems and ISO 9001 requirements.
- Experience implementing and maintaining QMS processes, conducting audits and managing non-conformances and corrective actions.
- A proven track record of driving continuous improvement and improving quality performance.
- Strong analytical and problem-solving skills, with the ability to interpret quality data and identify root causes.
- Excellent leadership, communication and stakeholder management skills, with the ability to influence teams and drive positive change.
Desirable
- A degree or equivalent qualification in Quality Management, Engineering or a related discipline.
- Relevant quality certifications, such as Six Sigma or a recognised quality management qualification.
- Background in Substation / BESS or utilities.
- Experience leading and developing a quality team.
- Experience managing supplier quality and customer-related quality issues.