Quality Manager – Quality Control & Quality Assurance (all genders)

We are a niche beauty startup dedicated to developing high-quality cosmetic products with a strong focus on natural ingredients and modern formulation science. We combine scientific standards with a conscious approach to sustainability, ingredient transparency, and performance-driven skincare.

• Own incoming quality control for raw materials and packaging, including sampling plans, specification checks, and supplier certificate of analysis review.

• Manage batch release: reviewing production records, in-process checks, and finished-product testing before a batch is cleared for sale.

• Coordinate microbiological, stability, and preservative-efficacy (challenge) testing with external laboratories, and interpret results against acceptance criteria.

• Lead investigation of out-of-specification results and contamination events, including root cause analysis, containment, and corrective and preventive action (CAPA) plans, in coordination with suppliers.

• Maintain and continuously improve Standard Operating Procedures (SOPs) for quality control and quality assurance processes.

• Own the customer complaint process: logging, root cause analysis, corrective action, and closing the loop with customer service and production.

• Maintain quality records and documentation in line with ISO 22716 (Cosmetics GMP) principles.

• Support internal audits of quality processes and prepare documentation for external audits and certification bodies.

• Evaluate new raw materials and suppliers from a quality and testing perspective ahead of onboarding, working closely with Sourcing and Development.

• Act as the day-to-day quality contact for Production and Development, flagging quality risks before they reach the market.

• 3+ years of experience in Quality Control or Quality Assurance within cosmetics, personal care, or a comparable regulated industry.

• Degree in a natural science field (Chemistry, Cosmetic Science, Biology, or comparable), or equivalent hands-on experience.

• Working knowledge of ISO 22716 (Cosmetics GMP) and cosmetic microbiological testing and challenge testing (e.g. ISO 11930) principles.

• Practical experience with root cause analysis and CAPA processes.

• Comfortable reviewing batch records, certificates of analysis, and laboratory test reports independently.

• Experience working with external testing laboratories and coordinating results against acceptance criteria.

• Structured, hands-on, and comfortable owning documentation and quality decisions in a small-team startup environment.

• Business-fluent English and German, other languages are always a plus.

• An appealing discount on all of our products.
• We offer 28 days of paid time off per year plus up to 5 days off between Christmas and New Year.
• The Urban Sports Club membership, Swapfiets bike rental and a subsidy for the BVG ticket.
• Receive various discounts of up to more than 50 percent on attractive brands such as Flaconi, Bosch, Apple or Expedia.
• You will be given real ownership and plenty of room for new initiatives, as well as the opportunity to contribute your expertise and implement your great ideas.
• Inviting office spaces with access to plenty of organic teas.
• We like to celebrate each other! Regular tea & office parties, Christmas and summer feasts and various influencer events.