Quality Manager - Req# 2185051974

About Astria

The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.

Across our healthcare network, you will find a dynamic range of meaningful careers and opportunities for growth and safe workplaces. Whether we use our expertise in accounting, human resources, finance, planning, marketing, or our clinical services in any of our operational divisions, our shared passion for providing exceptional healthcare to our communities motivates us to achieve excellence each day. If you share our passion, we want to hear from you.

Our operating principles define how we come together as a team to do our work. They reflect Astria Health’s unique view on what’s important and right - being a leader in providing innovative, exceptional rural healthcare solutions with kindness and dignity. Documenting this core aspect of our culture helps employees make good decisions independently, cultivate trust through accountability, and go beyond the expected. We believe in continuously escalating the bar for talent and performance because we are obsessed with a commitment to excellence and patient care. It also helps candidates consider career opportunities and evaluate whether they will thrive at Astria Health.

Astria Health is seeking a Quality Manager to join our team! This position is located at Astria Sunnyside Hospital in our Quality and Risk Department.

Shift: Monday-Friday, 8:00a.m. - 4:30p.m.

What you get to do every day!

As the Quality Manager, you will be responsible to develop and implement the Quality and Performance Improvement Program for the assigned services and location. You will:

• Coordinates with System Quality & Risk Director in implementing and maintaining overall quality and risk department structure, best practices, and direction throughout all Astria Health facilities
  
• Coordinates with the System Quality & Risk Director to develop, implement and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care.
  
• Designs, implements, monitors hospital-wide departmental QI programs in coordination with System Quality & Risk Director, acts as backup to System Risk Manager on data reporting systems and report outs
  
• Promotes philosophy of Continuous Quality Improvement to identify problems, analyze variations, improve complex processes and systems to enhance the quality of patient care.
  
• Coordinates and develops responses to regulatory requests.
  
• Assists with the design and development of effective analytical methods pertaining to QI efforts, special projects and risk management needs
  
• Advises directors and managers on quality of care and risk management best practices, and the interpretation of regulatory requirements to ensure consistency throughout the organization.
  
• Responsible for monitoring and ensuring compliance with regulatory requirements of hospital policies and procedures.
  
• Chairs or leads quality-of-care stakeholder, and committee meetings as assigned by System Quality &Risk Director. Drives quality initiatives, and coordinates with Risk Manager if such needs are needs are identified within these meetings.
  
• Performs other duties as assigned by System Quality & Risk Director including active participation in preparation and execution of accreditation survey events including required follow up efforts
  
• Collaborate effectively across organizational boundaries.
  
• Adheres to the core values and standards of the organization.
  

• Bachelor’s degree in a health care field.
• Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to a clinical specialty /service line
• Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role
• Demonstrated proficiency in data use, analysis, reporting and PI Tools (PDSA, etc.)
• Demonstrated proficiency in computerized information systems (email, MS Office including Excel, Epic, healthcare data and benchmarking systems, etc.)
• Oral and written fluency in the English language.

This position is identified as a non safety-sensitive position, however, impairment while on the job would present a substantial risk of death. As a condition of employment, you will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.