Quality Manager
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The Project Quality Manager is responsible for leading and achieving quality objectives for E-Segment UV programs within the Platform organization. This role is accountable for driving quality target delivery and executing disciplined quality processes from concept development through mass production, while leading cross-functional issue resolution, project readiness, and customer satisfaction efforts.
Job responsibilities include but are not limited to the following:
- Ensure customer quality objectives are achieved for assigned vehicle programs from concept through mass production.
- Consolidate and present monthly quality performance summaries and KPI forecasts across program milestones.
- Lead cross-functional engineering teams to identify, analyze, and resolve design and manufacturing issues identified in the field or plant.
- Drive successful execution of APQP and TKO readiness activities across extended functional teams.
- Initiate and manage yard holds, campaigns, and retrofit/rework activities, including spare parts coordination.
- Ensure quality deliverables are met on modifications done for the vehicle(s) in mass production
- Ensure quality advice regarding proposed technical modifications
- Lead root cause analysis and corrective/preventive action implementation during development and launch.
- Manage the follow-up of the results (product/process including APQP) and set up the preventive and corrective actions necessary to respect quality deliverables
- Establish strong partnerships both internally and externally to align teams, drive commitment, and deliver a premier product to the consumer.
- Represent the "Voice of the Customer" to the platform teams
- Drive team success and execution excellence by clarifying expectations, removing barriers, and minimizing cross-functional friction.
- Demonstrate strong ownership, accountability, and commitment to delivering a high quality customer product.