Quality Manager

Role & responsibilities

• Establish, implement and maintain quality standards, procedures and systems as per IS/IEC standards and customer requirements.
• Oversee incoming, in-process and final inspection of raw materials, components and finished transformers.
• Prepare, review and approve Quality Assurance Plans (QAP), Standard Operating Procedures (SOP) and Inspection Test Plans (ITP).
• Ensure compliance with ISO 9001, ISO 14001 and applicable statutory and regulatory requirements.
• Monitor calibration of measuring and testing instruments.
• Handle customer audits, external inspections, certification audits and pre-dispatch inspections (PDI).
• Analyse defects, rejections and customer complaints; drive Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA).
• Manage supplier quality, vendor audits and supplier performance improvement.
• Coordinate with Production, Design, Purchase and Testing teams to resolve quality issues.
• Support after-sales teams in analysing field failures and warranty-related complaints.
• Lead, mentor and develop the Quality team, including engineers, inspectors and technicians.
• Monitor quality KPIs such as rejection rate, rework cost, warranty claims and customer satisfaction.
• Drive continuous improvement initiatives through Kaizen, Lean and Six Sigma techniques.
• Prepare and present periodic quality reports to senior management.

Preferred candidate profile

• Must have hands-on experience in transformer quality management.
• Should have experience in leading a Quality team and managing the overall quality function.

Working Days: Monday to Saturday