Quality Manager
Posted
Description
We are currently seeking a Quality Manager for developing, implementing, and maintaining the Quality Management System (QMS) in compliance with IATF 16949, customer-specific requirements, and applicable regulatory standards. This role leads the quality assurance, quality engineering, and inspection activities to ensure product conformity, reduce defects, support continuous improvement, and maintain customer satisfaction in an automotive plastic injection molding environment supporting OEMs and Tier 1 customers.
US Farathane has been a leading source of plastics manufacturing, supplying the automotive industry for over 40 years. Through highly technical research and development, coupled with a diverse and knowledgeable Management Team and dedicated Associates, US Farathane has continued to grow each year. We provide customers with a wide range of full-service support from black box design concepts to highly engineered composites, TPE’s and TPO’s as well as specialized extrusion and compression technologies.
RESPONSIBLITIES:
- Lead and maintain compliance with IATF 16949, and customer-specific requirements.
- Direct supervisory responsible for the plant quality department team including selection, hiring training, performance evaluations, and work schedule.
- Serve as the site Management Representative for quality systems.
- Report abnormal quality KPI's and customer scorecards and their related corrective/preventive actions to General Manager and Corporate Quality.
- Track the QMS required quality metrics and develop action plans to achieve green metrics.
- Review customer and engineering requirements to ensure successful new production launch by compliance with APQP and PPAP activities.
- Develop, update, and control quality procedures, work instructions, and records.
- Prepare for and lead internal audits, customer audits, and third-party audits.
- Drive corrective and preventative actions (CAPA) using structured problem-solving methods.
- Act as a primary quality contact for automotive customers and OEMs and Tier 1 customers.
- Manager customer complaints, warranty issues, and scorecards.
- Lead 8D problem-solving, root cause analysis, and corrective action submissions.
- Support customer PPAP submissions, launch readiness, and change management.
- Oversee supplier quality performance, including audits and corrective actions.
- Ensure compliance with APQP, PPAP, FMEA, Control Plans, MSA, and SPC.
- Monitor and analyze quality metrics (PPM, scrap, rework, customer returns).
- Partner with Production, Engineering, and Tooling to reduce defects and improve process capability.
- Support new product launches, process changes, and tooling modifications.
- Ensure effective incoming, incoming, in process, and final inspection systems.
- Lead, coach, and develop Quality Engineers, Quality Technicians, Quality Supervisor, Auditors, and Inspectors.
- Establish department goals aligned with plant KPIs.
- Conduct performance reviews and support training and skill development.
- Promote a culture of quality, accountability, and continuous improvement.
- Drive Lean, Six Sigma, and continuous improvement initiatives.
- Use data-driven decision making to identify trends and prevent recurring issues.
- Manage and support layered process audits (LPA) and risk mitigation activities.
- Ensure compliance with safety, environmental, and regulatory requirements related to quality.
- Perform other duties as assigned.
REQUIREMENTS:
- Bachelor’s degree in Engineering, Quality, Manufacturing, or related field (or equivalent 5 years of experience).
- 5+ years of quality leadership experience in automotive manufacturing
- Strong working knowledge of IATF 16949 and automotive core tools.
- Experience in plastic injection molding or high-volume manufacturing environments.
- Proven experience leading audits, customer interactions, and corrective actions.
- Proficiency with quality data analysis, SPC software, and MS Office.
- Prefer IATF 16949 Lead Auditor certification.
- Prefer Six Sigma Green Belt or Black Belt.
- Experience working with Tier 1 or OEM automotive customers.
- Strong knowledge of statistical analysis and process capability studies.
- Experience supporting multi-shift manufacturing operations.
- Strong leadership and cross-functional collaboration.
- Excellent problem solving and analytical skills.
- Effective communications with customers and internal teams.
- Ability to manage multiple priorities in a fast-paced environment.
- Detail oriented with a strong sense of ownership and accountability.
WHAT WE OFFER:
- 401(k) with Employer Match
- Medical Insurance
- Dental insurance
- Vision insurance
- Employee assistance program
- Employee discounts
- Flexible spending account
- Life insurance
- Paid time off
- Referral program
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These physical requirements include:
- Regularly required to stand, walk, sit, bend, stoop, and reach throughout the manufacturing facility.
- Ability to walk and stand for extended periods on the production floor during audits, investigations, and process reviews.
- Occasional lifting, carrying, pushing, or pulling of materials, parts, or equipment up to 40 pounds.
- Frequent use of hands and fingers for computer work, data analysis, documentation, and inspection activities.
- Ability to visually inspect parts, tooling, and documentation, including close vision, depth perception, and color differentiation.
- Ability to communicate effectively in person, via phone, and in written form with employees, leadership, customers, and auditors.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Noise from molding machines and auxiliary equipment.
- Heat from plastic injection molding processes.
- Moving machinery, forklifts, and automated equipment.
- Required to wear PPE such as safety glasses, hearing protection if needed, safety reflective vest, and other PPE as required.
- Combination of office and shop-floor work, including time spent at a desk and on the production floor.
- Occasional off-shift, weekend, or extended hours may be required to support production issues, launches, audits, or customer concerns.
- Occasional travel for customer meetings, supplier visits, or audits may be required.
- This position operates in a professional office environment with controlled temperatures. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The specific statements above are not intended to be all-inclusive.
Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of US Farathane.
US Farathane is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.