Quality Manager (Vietnam)

Position Overview
We are seeking an experienced Quality Manager to lead quality assurance and quality control operations for our OEM/ODM power supply manufacturing business. Our products include switching power supplies, adapters, chargers, transformers, PCBA, and related electronic products for global customers.
The ideal candidate should possess strong expertise in electronics manufacturing quality systems, customer quality management, process control, and continuous improvement. This role will work closely with engineering, manufacturing, supply chain, and customer teams to ensure product quality, reliability, and compliance with international standards.
________________________________________
Key Responsibilities

• Lead overall quality management activities across incoming quality control, in-process quality control, outgoing quality control, and customer quality management
• Develop and maintain quality systems, procedures, and operational standards to support manufacturing excellence
• Manage product quality for switching power supplies, adapters, chargers, transformers, PCBA, and related electronic products
• Drive quality improvement initiatives to reduce defects, improve yield, and enhance customer satisfaction
• Lead root cause analysis and corrective/preventive actions for customer complaints, production issues, and supplier quality concerns
• Collaborate closely with R&D, manufacturing, SMT, engineering, sourcing, and supply chain teams to ensure product and process quality
• Monitor quality KPIs including yield, defect rates, RMA, customer complaints, and supplier performance
• Support NPI projects, product validation, reliability testing, and mass production ramp-up
• Ensure compliance with international quality and safety standards including ISO, UL, CE, FCC, RoHS, and related requirements
• Manage customer audits, supplier audits, factory audits, and certification processes
• Lead and develop quality teams to strengthen operational capability and continuous improvement culture

________________________________________
Requirements

• Bachelor’s degree or above in Electrical Engineering, Electronics Engineering, Industrial Engineering, Quality Management, or related disciplines
• Minimum 8 years of quality management experience in electronics manufacturing, including at least 3 years in a managerial role
• Experience in OEM/ODM manufacturing, power supply, EMS, PCBA, or electronics industry preferred
• Strong knowledge of quality systems, manufacturing quality control, and process improvement methodologies
• Familiar with switching power supplies, adapters, chargers, transformers, SMT, and electronic assembly processes
• Experience handling customer quality issues, supplier quality management, and factory audits
• Familiar with ISO9001, ISO14001, and international product safety and compliance standards
• Strong analytical, problem-solving, leadership, and cross-functional communication skills
• Fluent in English and Mandarin Chinese
• Proficient in quality tools such as 8D, FMEA, SPC, CAPA, and root cause analysis

________________________________________
Preferred Qualifications

• Experience working with multinational customers and global manufacturing operations
• Familiarity with reliability testing and regulatory certification processes
• Experience managing overseas factory quality operations
• Knowledge of ERP/MES quality systems is a plus
• Proficiency in local languages (Spanish for Mexico / Vietnamese for Vietnam) is highly preferred